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Results for probation officers (indiana)

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Title: Indiana Workload Evaluation: A Multi-Methods Investigation of Probation Supervision

Summary: Virtually everyone agrees that probation has grown as a sanction over the past few decades. When considering this growth in the probation sanction, it is common for commentators to discuss the number of probationers or the size of probation officer caseloads. Less frequently, however, is attention given to the actual workload of probation officers and the way these workloads have changed over time. Indeed, it is not enough to say that probation officer caseloads have grown. Instead, it is necessary to focus on the changes in workload that have accompanied this increased reliance on the probation sanction. In this project, the research team used a variety of techniques to examine issues related to workload in probation agencies across Indiana. Methods utilized included interviews with probation chiefs, conversations with members of the advisory board, and a sophisticated time study. The majority of data for this evaluation come from a time and motion study completed by 338 officers across 24 probation departments from October 1, 2012 through November 14, 2012. The researchers gathered data about sixty-nine different types of tasks. In total, the data provided information about more than two million minutes of workload performed by the officers over the five week time period. Officers recorded 74,239 tasks, with 80 percent (n = 59,746) supervision activities, 10 percent (n = 7,649) reporting activities, 4.4 percent (n = 3,299) non-case related, 1.3 percent (n = 989) juvenile intake activities, .5 percent (n = 390) equipment management activities, and 3 percent (n = 2,256) administration activities. Key findings from this study included the following: - The average time per task was 28.22 minutes. - Of the activities in which an officer spent time with an offender, about 23 percent of the time the offender was high or very high risk. - On average, adult probation officers spent about 23 minutes per task, adult pre-trial spent about 30 minutes, juvenile probation officers spent about 24 minutes, and alcohol and drug officers spent about 23 minutes per activity. - The two most frequent activities were face-to-face meetings with offenders and generating and responding to emails, phone calls, or letters. - Non-case and administrative time accounted for nearly 8 percent of all tasks recorded. - Face-to-face meetings with offenders are slightly longer (26.9 minutes) than are meetings with others (20.9 minutes). - It is estimated that juvenile intake averaged about 4.5 hours to complete. - On average, officers spent more than seven hours on each pre-sentence investigation. - Officers spent just over two hours per offender dealing with equipment issues related to electronic monitoring and global position satellite systems over the five week period. - Comparisons between sex offenders, domestic violence offenders, and other offenders revealed that the amount of time spent on activities was similar for the different offender groups. - Supervision activities are the most frequent type (n = 59,730, 80 percent) of activities that officers completed during the data collection period and while they took less time to complete than many other activities (averaging 23 minutes), they still accounted for nearly two-thirds of all the time officers spent working during the five week time period.

Details: University Park, PA: Justice Center for Research, Penn State University, 2014. 74p.

Source: Internet Resource: Accessed October 30, 2014 at: http://justicecenter.psu.edu/research/projects/indiana-workload-evaluation-a-multi-methods-investigation-of-probation-supervision/IndianaFinalReport.pdf

Year: 2014

Country: United States

URL: http://justicecenter.psu.edu/research/projects/indiana-workload-evaluation-a-multi-methods-investigation-of-probation-supervision/IndianaFinalReport.pdf

Shelf Number: 133874

Keywords:
Offender Supervision
Probation Caseload
Probation Officers (Indiana)
Probationers